922bet Privacy Policy — Your data, our responsibility

Welcome to 922bet. Our Privacy Policy is designed to protect your personal information. It applies to all users of the 922bet website, mobile application, and any other digital platform.

We believe you should have full control over your own data. That's why 922bet clearly outlines in this policy — what information we collect, why we collect it, where it is stored, and how it is protected from third parties. For users in Bangladesh, we adhere to the highest international data protection standards.

If you have any questions after reading this privacy policy, feel free to reach out to our support team. We are committed to always being transparent and available to assist you.

922bet only collects the information necessary to run our services and deliver the best experience to you. We never collect data we don't need.

922bet uses the information we collect solely for the purposes outlined below. We never use your data for unauthorized purposes or sell it to third parties.

• Account Management: Completing the registration process, KYC verification, and ensuring account security.
• Transaction Processing: Processing deposit and withdrawal requests and preventing financial fraud.
• Customer Support: Responding promptly to your complaints, questions, or support requests.
• Personalized Experience: Sending bonus offers, game recommendations, and customized notifications based on your preferences.
• Legal Obligation: Compliance with Anti-Money Laundering (AML) and responsible gaming regulations.
• Platform Improvement: Analyzing user experience to continuously improve 922bet's services.
• Security Monitoring: Detecting unusual activity to prevent fraud and cyberattacks.

922bet never sells, rents, or transfers your personal data to third parties for commercial purposes. However, limited sharing may be necessary in certain circumstances.

922bet's website and app use cookies — small text files stored on your device that help make our platform more functional and personalized.

• Essential Cookies: Used to maintain login sessions, perform security checks, and enable core platform functionality. These cannot be disabled.
• Functional Cookies: To remember your language preferences, display settings, and personal preferences.
• Analytics Cookies: To measure website traffic and understand user behavior. This data is fully anonymized.
• Marketing Cookies: To show you relevant ads and offers based on your interests.

You can manage cookies at any time through your browser settings. Note that disabling essential cookies may affect the functionality of certain 922bet services.

922bet employs industry-leading technical and organizational security measures to protect your data. Our security infrastructure is regularly audited and updated.

• 256-bit SSL Encryption: All data transferred between you and our servers is fully encrypted.
• Two-Factor Authentication (2FA): OTP-based two-factor authentication for added account security.
• Firewall Protection: An advanced firewall system that protects against unauthorized access and DDoS attacks.
• Regular Security Audits: Regular penetration testing and vulnerability scanning conducted by independent third-party experts.
• Data Masking: Sensitive information (card numbers, passwords) is never stored in plain text.
• Real-Time Monitoring: 24/7 automated monitoring to detect any unusual activity.

Under 922bet's Privacy Policy, you have a number of important rights regarding your personal data. We respect these rights and are committed to fulfilling them as promptly as possible.

To exercise these rights, email us at: support@922bet.biz — We will process your request promptly.

922bet does not retain your data longer than necessary. Different types of data have separate retention periods, determined by legal requirements and legitimate business needs.

• Account Information: Retained for up to 5 years after account closure (as required by law).
• Transaction Records: A minimum of 5 years, as required by financial regulatory authorities.
• KYC Documents: 5 years after verification, plus 1 additional year after account closure.
• Cookies & Session Data: Automatically deleted within 30 days of session expiry.
• Support Contact: Automatically deleted 2 years after the issue is resolved.
• Marketing Preferences: Removed from marketing lists immediately upon unsubscribing.

922bet strictly prohibits providing services to anyone under the age of 18. No data relating to minors is collected or processed.

• Age verification is mandatory at registration — via date of birth and KYC documents.
• If a user is identified as being under 18, their account will be immediately closed and any collected data will be deleted.
• If parents suspect their child is using 922bet, they should immediately visit support@922bet.bizto get in touch.

To learn more about responsible gaming, visit our Responsible Gaming Read the page.

922bet reserves the right to update this privacy policy as needed. Changes may occur due to regulatory requirements, technological developments, or business reasons.

• For significant changes, we will notify you via email or in-app notification on the platform.
• The effective date of any updated policy will always be displayed at the top of this page.
• Continued use of 922bet after any changes takes effect will be considered acceptance of the updated policy.
• If you do not agree with the updated policy, you may request to close your account.

For any questions, requests, or complaints regarding this privacy policy, please contact our dedicated Data Protection Team.